Q1. Are you a manufacturer?
Yes, we have our own factory with over 10 years of R&D and manufacturing experience based on ISO quality management.
Q2. Do you have any MOQ limit for Smart Watch/Smart Ring?
No MOQ, 1pc for sample checking is available.
Q3. Can I get a lower price for large quantity orders?
Yes, please check with our sales staff for the details.
Q4. What is the lead time for Smart Watch and Smart Ring?
Standard lead time for samples is 3-5 days, and normal order lead time is 7-10 days. For large orders, please confirm with our team.
Q5. Can you provide OEM and ODM services?
We can provide OEM and ODM products, including customized label designs, carton boxes, and laser-printed logos.
Q6. How do you deal with defective products?
Our products are produced under a strict quality control system with a defective rate of less than 0.2%. We offer a 1-year warranty; if defects occur, provide media evidence and we will ship replacements.
TC Health
