Can I print our logo on the products and change the color?
Yes, we accept OEM services, including logo printing and customized product colors to match your brand requirements.
Is it possible to receive a sample?
Of course. Some stock samples are free, while others may require a sample charge that is fully refundable once an order is finalized.
What is the expected lead time for samples and production?
Stock samples are ready in 1 day; custom samples take 3-5 workdays. Mass production typically ranges from 7-30 days depending on your order quantity.
What are the accepted payment and trade terms?
We accept TT, PayPal, and L/C at sight. Our standard terms are a 30% deposit with the remaining 70% due before shipment. Product and package photos are provided before final payment.
What delivery methods are available?
We utilize FedEx, DHL, UPS, TNT, and EMS for samples. For bulk orders, we offer air, sea, and train freight options. Customers can also specify their own freight forwarders.
What certifications do your products hold?
Most of our products are certified with CE, RoHS, FCC, and BQB, ensuring high standards of quality and international compliance.
TC Health
