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Frequently Asked Questions
Can I have a sample order?
Yes, we accept sample orders to test and check the quality of our products. Stock samples usually take 3-7 business days.
Do you have a Minimum Order Quantity (MOQ)?
Yes, we have an MOQ limit for mass production, which varies depending on the specific model. Please contact us for detailed requirements.
What is the expected lead time for orders?
Samples typically take 5-7 business days. For mass production, the lead time is approximately 25-30 days, depending on the order quantity.
What are your shipping methods and delivery times?
Items are generally shipped via Express (DHL, TNT, FedEx, UPS) with a delivery time of 3-7 business days. Airline and sea shipping are also available options.
Do you offer OEM or ODM services?
Absolutely. We can customize products according to your preferred colors, styles, and specific technical requirements.
Are the product images 100% accurate?
Product pictures may have slight color differences due to lighting and monitor settings. As these are customizable products, final specifications are subject to the confirmed order.