Frequently Asked Questions
Q1. What is the standard delivery time?
Lead time: Generally 15 to 35 days after order confirmation, depending on the order volume.
Q2. Do your products come with a quality guarantee?
Yes, we provide a 1-year warranty from the date of shipment. This covers manufacturing defects; misuse or external damage is not covered.
Q3. What is the Minimum Order Quantity (MOQ)?
Our standard MOQ is 1k units for OEM services and 3k units for customized ODM services.
Q4. Which positioning technologies does the L15 use?
The L15 integrates multiple positioning technologies, including GPS, A-GPS, WiFi, LBS, and BLE, for accurate tracking in various environments.
Q5. Is the device suitable for outdoor use in rain?
Yes, the device is rated IP67 waterproof, making it resistant to water splashes and brief immersion, suitable for daily outdoor activities.
Q6. What are the available wearing options?
The L15 is designed for versatility and can be worn using a lanyard, a wrist strap, or a back clip to suit different user needs.
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